Privacy and Policy
Privacy and Policy
Effective Date: 4/15/2025
At Diwan International Pvt Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping/billing address, etc.
Order & Payment Information: Products ordered, payment methods (processed via secure third-party services).
Technical Data: IP address, browser type, device information, pages visited, access times.
Cookies: To improve user experience, we may use cookies to track user preferences and behavior.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Deliver customer service and respond to inquiries.
Improve our website, services, and user experience.
Send you promotional emails (if opted in).
Prevent fraud and ensure website security.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
Service Providers (e.g., delivery partners, payment processors).
Legal Authorities if required by law or in good faith to comply with legal obligations.
4. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Third-Party Links
Our website may contain links to third-party websites (e.g., Daraz, AlfaMall, Amelia forms). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, track preferences, and gather analytical data. You can disable cookies in your browser settings, but this may affect website functionality.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data.
Request correction or deletion.
Object to or restrict processing.
Withdraw consent at any time (where applicable).
To exercise any of these rights, contact us using the details below.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
